I bought my first 386 computer when
I was working for Fred Meyers
in the Home Electronics dept., and I proceeded to play 486 games on it.
This required learning how to set up special boot disks that loaded memory
and drivers as needed.
I then got a 486, broke it, fixed
it, broke it, fixed it and by then I was getting good at computers and
needed work. This resulted in my first computer related job, 800
Support. For them I did telephone tech
support for: Micron computers, Zeos computers, Xerox printers, and I did
support for Maytag retail web sites for Knight Ridder. While working in
the Xerox queue, I created an html data base for all the issues and fixes
that came up regarding the Xerox products we supported.
My next adventure in computer work
was for Intel for whom I have:
Server platforms, Desktop platforms,
Processors, motherboards, network
cards, sound cards, video cards, controller cards, hard drives. I have
upgraded firmware (BMC, FRU, HSC and others) and bios, and set up RAID arrays. Installed and configured
Windows 98, XP, Vista 32 and 64 bit all flavors, Server (2000,
2003, 2008), and Windows 7 32 bit and 64 bit all flavors. I have also installed and configured Linux: Red Hat, SUSE,
Knoppix, and Ubuntu.
I have tested special software
packages such as VIIV, and vendor logo validation tools.
Regarding all questions and RMA
needs for customers who purchased, server, desktop, and laptop systems.
Created training documents in Word for use by the testing staff,
then used these documents to train the testing staff on proper testing of servers, desktops, and laptops. Created 'Build" documents using Power Point, then
used these documents to train the build staff on the proper way to build servers, desktops, and laptops.
Also covered in this process were new platforms as well as Special Projects.